Privacy Policy
Effective date: January 11, 2026
1. Introduction
Karyla (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. By using our service, you consent to the data practices described in this policy.
2. Information We Collect
Personal Information
- Name and email address (via authentication providers)
- Profile information (e.g., first name, last name)
- Account credentials and authentication data
Usage Data
- App usage patterns and feature interactions
- Chat interactions and AI conversation data
- Device information (browser type, operating system, IP address)
CMS and Content Data
- Content metadata and documents synced from your connected WordPress site (e.g., pages, posts, titles, URLs, and content fields)
- Content updates you request or approve through Karyla
3. How We Use Your Information
- Provide and maintain our service
- Connect to your WordPress site and sync content
- Enable AI-powered drafting and editing features
- Improve our service through analytics and user feedback
- Communicate with you about service updates and support
- Ensure security and prevent fraud
- Comply with legal obligations
4. Third-Party Services and Data Sharing
We use third-party services to operate our application. Common examples include:
- Convex: Stores application data and enables real-time features
- Clerk: Manages user authentication and account management
- WordPress: Your connected CMS where content is read and (with your approval) updated
- OpenRouter: Powers AI model interactions for drafting and editing
We do not sell your personal information. Data is shared with these services only as necessary to provide our core functionality, and third parties are bound by appropriate data protection agreements.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. Synced content and chat data may be retained to maintain your experience and to support site-wide improvements. You may request deletion of your data at any time, subject to legal and operational requirements.
6. Your Rights and Choices
Depending on your location, you may have rights such as access, correction, deletion, portability, objection, and withdrawal of consent.
To exercise these rights, contact us at support@karyla.ai.
7. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Data Breach Notification
In the event of a data breach that may result in a high risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
10. Legal Basis for Processing
We process personal data based on legal grounds such as contract performance, legitimate interests (security and service improvements), consent (where required), and legal obligations.
11. AI Data Processing
Our AI-powered features may process your content and instructions to generate drafts and suggestions:
- Content context: Synced content helps produce outputs that match your site
- Brand voice: Your preferences help keep writing consistent
- Model interactions: Prompts and responses are processed to provide features and improve reliability
12. Legal Compliance
We aim to comply with applicable data protection laws (such as GDPR and CCPA where applicable).
13. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide secure sessions. You can manage cookie preferences through your browser settings.
14. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
15. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.
16. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@karyla.ai
Support: support@karyla.ai